Prior Lake State Bank

Internet Banking


PRIOR LAKE STATE BANK INTERNET BANKING SERVICE AGREEMENT

This Internet Banking Agreement ("Agreement") explains the terms and conditions governing access to the Internet Banking Service offered by Prior Lake State Bank.  The term "Services" may or may not include "Bill Payment" feature.  The customer in the Agreement is referred to as "you" or "your" and refers to each signer on an account. The terms "we", "us" and "our" refer to Prior Lake State Bank.  In addition to this Agreement, you agree to be bound by and will comply with the requirements in the Account Agreement, the Truth in Savings Disclosure, the Schedule of Fees and Charges, the Funds Availability Policy, the Electronic Funds Transfer Notice, the Bank's Rules and Regulations, the Rules and Regulations of any funds transfer system to which the Bank belongs and applicable state and federal laws and regulations.  If there is a conflict between the Agreement and any initial disclosures you received when you opened your account(s), this Agreement will control.

General Information
You agree to be responsible for any telephone charges which you incur by accessing Internet Banking Services.  If you wish to cancel Internet Banking Services, please send us cancellation instructions in writing to:  Prior Lake State Bank, P.O. Box 369, Prior Lake, MN 55372.

Personal Identification Number and Identification Number
Initially, you will be assigned an Identification Number, ("ID") and a Personal Identification Number ("PIN") that will give you access to your accounts.  Upon entering Internet Banking the first time, you will be required to change the PIN before using Internet Banking.  The ID and PIN can be changed through the Options screen. You should change your PIN regularly.  You agree not to disclose the PIN to anyone. You are responsible for keeping your PIN and Identification Number confidential.

Liability for Unauthorized Use
Tell us AT ONCE if you believe your PIN has been lost or stolen.  Telephoning is the best way of keeping your possible losses down.  You could lose all the money in your account (plus your maximum overdraft line of credit).  If you tell us within two (2) business days, you can lose no more than $50.00 if someone used your PIN without your permission.  If you do NOT tell us within two (2) business days after you learn of the loss or theft of your PIN, and we can prove that we could have stopped someone from using your PIN without your permission if you had told us, you could lose as much as $500.00.  Also, if your statement shows transfers that you did not make, tell us at once.  If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back any money lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.  If you believe that your PIN has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call us at (952)447-2101 or write us at P.O. Box 369, Prior Lake, MN 55372. Prior Lake State Bank is not liable for any loss related to authorization given to aggregators, consolidators or screen scraping firms.  Prior Lake State Bank prohibits the user from providing access to their Internet Banking and Bill Payer accounts by aggregators, consolidators or screen scraping firms.

Exclusion of Warranties and Limitation of Liability
Access to Services is provided on an "as is, as is available" basis.  Bank makes no warranties of any kind, whether express or implied, for the Services.  Bank also disclaims any warranty of merchantability, fitness or non-infringement for any particular purpose.  You expressly agree that use of the Internet Banking system and transmission of information through the Internet Banking system is at your sole risk.  Neither Bank nor its employees or agents warrant that service will be uninterrupted or error free. Neither Bank nor anyone else involved with the creation, distribution, production or delivery of services available on the Internet Banking system shall be liable for any direct, indirect, incidental, special or consequential damages you suffer, this includes loss of use, data or profits, whether or not advised of the possibility of damage and on any theory of liability resulting from delays, nondeliveries, misdeliveries or service interruptions.  You agree to indemnify and hold harmless the Bank, its directors, officers, employees and agents from any claims resulting from your use of the Services, which causes damage to you or another party. Use of any information obtained through the Internet Banking system is at your own risk.


Hours of Accessibility
You can generally access your Internet Banking and Bill Payment Account seven days a week, twenty four hours a day.  Periodically Internet Banking or Bill Payment may not be available due to system maintenance.  Transfers made after 3:00 P.M. (Central Time) will be processed on the next business banking day.  We are normally down for updating between 4:00 and 5:00 P.M., Monday through Friday.

Additional Terms and Conditions
You can obtain balance and transaction history on all eligible Bank accounts.  Any account for which you are only an authorized signer, but have no ownership rights, will not be accessible.  Accounts that require two or more signatures are not eligible for transfer of funds.  Funds are available according to the Funds Availability Policy you received when you opened your deposit account.  If a hold has been placed on deposits made to an account from which you wish to transfer funds, you cannot transfer funds until the hold expires or is deleted by the Bank.

Bill Payer Services
If you enroll for Bill Payer, you can arrange for the payment of your current, future and recurring bills from a designated bank checking account.  You can pay bills up to a maximum of $500,000 per electronic transaction or $9,999,999 per check payment, per payee/merchant each business day.  You can pay any merchant or individual approved through Bill payer but you cannot pay any government agency.

Bill payment items will be treated just like any other check that you write.  Should the item be returned, you will be assessed overdraft charges and a hold may be placed on your bill payment service.

You have the right to stop or change any scheduled payment providing you cancel the payment no later than 2:00 A.M. (Central Time) on the Payment Date or if a same-day payment is submitted between 2:00 A.M. and Noon (Central Time) then it may be canceled no later than 12:00 P.M. (Central Time) by using the edit function to delete the instructions to pay or contact our Customer Support at 952-447-2101.  Customer Service hours are Monday through Friday 8:30 A.M. to 5:00 P.M., Saturday 8:00 A.M. to 12:00 P.M. and closed Sunday.

Note:  Any payments made with Bill Payer require sufficient time for your payee to credit your account properly.  To avoid incurring a finance charge or other charge, you must schedule a payment sufficiently in advance of the due date of your payment.  When you schedule payments:  YOU MUST SCHEDULE THE PAYMENT AT LEAST FOUR (4) BUSINESS DAYS
FOR ELECTRONIC PAYMENTS AND SEVEN (7) BUSINESS DAYS FOR CHECK PAYMENTS PRIOR TO THE DATE THE PAYMENT IS DUE AT YOUR PAYEE.  

The Bank shall not be responsible for any charges imposed or any other action taken by a payee resulting from a payment that you have not scheduled properly, including any applicable finance charges and late fees.  In addition, the Bank will not be liable if any third party through whom any bill payment is made fails to properly transmit the payment to the intended payee.  The Bank will not be liable if there are insufficient funds or credit available in your designated payment account and/or overdraft protection plan, if a legal order directs us to prohibit withdrawals from the payment account, if the payment account is closed or frozen, or if the Internet Banking and/or Bill Payer system is not working properly.  The Bank will not be liable for indirect, special or consequential damages arising out of the use of Bill Payer.  Accounts that require two signatures are not eligible to be linked to Bill Payer.

If, for any reason, you should ever wish to cancel Bill Payer (see attached cancellation form) you can cancel all future or scheduled bill payments at the same time that you cancel your service by deleting all payees from your Personal Payment schedule in Bill Payer.  This will ensure that future payments will not be processed.  You agree to maintain a sufficient balance at all times to pay all debits, fees and charges presented for payment through Bill Payer.  We may cancel your Internet Banking Services at any time without prior notice due to insufficient funds in any of your accounts. After cancellation, we may reinstate the Services, once sufficient funds are available in your account to cover any fees and other pending transfers or debts and this Agreement will be reinstated exactly as it was before the cancellation.  You may request that we reinstate your Services by calling our Customer Service Department at 952-447-2101 during business days between the hours of 8:30 A.M. and 5:00 P.M. (Central Time).


Bill Payer Fees
The monthly fees are automatically charged to your Payment Account when your statement cuts whether or not bill payments are made in the month.

In Case of Errors or Questions About Your Electronic Transfers

Telephone us at (952) 447-2101 or write us at P.O. Box 369, Prior Lake, MN 55372, as soon as you can if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt.  We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared.

*   Tell us your name and account number (if any).
*   Describe the error or the transfer you are unsure about and explain as clearly as
    you can why you believe it is an error or why you need more information.
*   Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or questions in writing within ten (10) business days.

We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly.  If we need more time, however, we may take up to forty five (45) days to investigate your complaint or question.  If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error so that you will have the use of the money during the time it takes us to complete our investigation.  If we ask you to put your complaint or questions in writing and we do not receive it within the ten (10) business days, we may not credit your account.

We will tell you the results within three (3) business days after completing our investigation.  If we decide that there was no error, we will send you a written explanation.  You may ask for copies of the documents that we used in our investigation.  If a notice of error involves an electronic fund transfer that occurred within thirty (30) days after the first deposit to the account was made, the applicable time periods for action shall be twenty (20) business days in place of ten (10) business days.  If a notice of error involves an electronic fund transfer that was initiated in a foreign country, occurred within thirty (30) days after the first deposit to the account was made, or is a point of sale debit card transaction, the applicable time period for the action shall be ninety (90) calendar days in place of forty five (45) calendar days.


General Terms
We reserve the right to change the terms described in this Agreement.  When changes are made to any terms we will update this Agreement and send a notice to you at the address shown on our records.  The notice will be sent at least thirty (30) days in advance of the effective date of any additional fees for Services or of any stricter limits on the type, amount or frequency of transactions or any increase in your responsibility for unauthorized transactions unless an immediate change is necessary to maintain the security of the Internet Banking System.  If such a change is made, and it can be disclosed without jeopardizing the security of the Internet Banking System, we will provide you with electronic or written notice within thirty (30) days after the change.  As always, you may choose to accept or decline change by continuing or discontinuing the accounts or Services to which these changes relate.  We also reserve the option, at our discretion, to waive, reduce or reverse charges or fees in individual situations.  Changes to fees applicable to specific accounts are governed by the applicable Schedule of Fees and Charges.


Other General Terms
The Bank reserves the right to terminate this Agreement and your access to Internet Banking Services and Bill Payment in whole or in part, at any time, without prior notice.  Reasons may include, but are not limited to, insufficient funds in any of your accounts, inactivity, and failure to make timely payment of fees, or marital separation or divorce involving joint account holders.  The Bank may assign this Agreement to its parent corporation or to any now existing or future direct or indirect subsidiary of its parent corporation.  We may also assign or delegate certain of its rights and responsibilities under this Agreement to independent contractors or other third parties.  The first time you access Internet Banking you are confirming your agreement to be bound by all of the terms and conditions of this Internet Banking Service Agreement and you thereby acknowledge your receipt and understanding of this disclosure.



 I Agree            I Disagree




To Cancel Bill Payer Access

To cancel your Bill Payer access, print and send the form below.


      I understand that I will no longer have access to the Bill Payer portion
      of my Internet Banking account and that I will not be assessed a monthly
      fee(s).


      X__________________________________________  Date______________________

      X__________________________________________  Date______________________